Return Policy Page
Hey there,
Thanks for shopping with us! We hope you love your new clothes, but if for any reason you're not completely satisfied, we've got you covered with our easy returns policy.
Here's how it works:
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If you'd like to return or exchange an item, you have 14 days from the date you received your order to do so.
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All items must be in their original condition, with tags still attached and no signs of wear.
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To initiate a return or exchange, simply email us at info@plumeetpierre.com with your order number and the reason for your return. We'll provide you with further instructions on how to send your items back to us.
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Once we receive your return, we'll process it within 3-5 business days. If you're exchanging an item, we'll send out your new item as soon as possible. If you're returning an item for a refund, we'll issue your refund in the same form of payment that you used to place the order.
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Please note that original shipping fees are non-refundable, and return shipping costs are the responsibility of the customer.
We want you to be completely happy with your purchase, so if you have any questions about our return policy or need assistance with a return, don't hesitate to reach out.
XOXO, Mika